Privacy Policy

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics - name, email, telephone number

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

a) arranging and managing bookings

b) memberships

c) additional communication where appropriate, such as event invites

We also receive personal information indirectly, from the following sources in the following scenarios:

a) details collected on booking form, managed by Acuity Scheduling

We use the information that you have given us in order to stay in contact with you about your bookings/memberships with Black Dog. Additional communication includes invites to events, notification of special offers, and any other communication relating to Black Dog

We will not share this information unless we have a legal duty to do so, for example, if required to by Police

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us on the details below

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep your name and contact details for 3 years

We will then securely destroy your information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you

Please contact us using the details below if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the details below. Please address all complaints to info@blackdogriflerange.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House, Water Lane,

Wilmslow, Cheshire,

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk